Thank you for visiting the privacy policy page of Roger Cleveland Golf Company, Inc. ("Cleveland Golf"). Cleveland Golf takes privacy seriously, and wants you to feel comfortable using our website at www.clevelandgolf.com (our "Site"). This page describes our online privacy policy ("Privacy Policy"), which applies to our Site. By visiting our Site, you are accepting the practices described in this Privacy Policy, as well as our Terms of Use.  By registering your Cleveland Golf products or otherwisen using our Site in any way, you are further confirming your acceptance of this Privacy Policy and our Terms of Use.  If you do not agree to this Privacy Policy or our Terms of Use, please do not use or visit our Site, and do not disclose any information to us.  This Privacy Policy does not apply to other online or offline RCGC sites, products or services.

 

Changes to Privacy Policy

If we change this Privacy Policy, we will notify you by posting the revised privacy policy on our Site. It is your responsibility to periodically revisit our Site. We may also notify you by sending you an email notification to the email address that you provided to us. It is your responsibility to provide us with your current email address. If we revise our Privacy Policy to broaden our use of your personal information, you may contact us at the address below to request that we either refrain from using your personal information or destroy your personal information.

 

Collection of Personal Information

Each time you register a Cleveland Golf product, enter to win a contest, register for a newsletter, send us an email, or otherwise transmit information via our Site, Cleveland Golf may obtain and collect personally identifiable contact information including (but not limited to) your name, email address, mailing address, and telephone number. You may also provide us with information that, when combined with personally identifiable information, provides us with a better idea of who you are, such as your gender, birthday, marital status, and education level (collectively with the personally identifiable information, "personal information"). Generally, you can browse our Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you will no longer be anonymous to us. If you choose to use our services, we may require you to provide contact and identity information, and other personal information as indicated on the forms throughout our Site. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature.

 

Use of Personal Information

Cleveland Golf may use and share with others your personal information:
  • To enable us to generally respond to you, or to process, validate and verify requests and/or purchase orders;
  • To fulfill any of your requests;
  • To send information to you about additional goods or services;
  • To compile and/or distribute information about our website users and usage patterns;
  • To provide useful information to our website designers for developing new features and services; To tailor your experience on our websites, e.g., showing content that we believe may interest you or altering the content based on your personal preferences; and
  • In any way we deem advisable to provide better goods or services to our customers.
Cleveland Golf may also use personal information for any marketing and survey purpose on behalf of itself and its affiliates. Cleveland Golf may disclose personal information to third party agents and independent contractors that help us conduct our marketing and survey efforts. In addition, Cleveland Golf may disclose personal information to certain of its business partners in connection with marketing efforts, including but not limited to direct marketing. Cleveland Golf may also disclose personal information to its affiliates for their marketing and survey efforts.

Additionally, Cleveland Golf will use or disclose your personal information under the following circumstances: (1) in response to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; (2) in the event you violate or breach an agreement with Cleveland Golf; (3) we believe you will harm the property or rights of Cleveland Golf or those of Cleveland Golf's other customers, (4) we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Cleveland Golf's terms of use, or as otherwise required by law, or (6) personal information may also be shared with or sold to any successor to, or purchaser of, part or all of the assets of Cleveland Golf.

 

Cookies

"Cookies" are a feature on your browser software. If enabled, cookies may store small amounts of data on your computer about your visit to our Site. Cookies assist us in tracking which of our features appeals to you and what content you may have viewed on previous visits. When you visit our Site again, cookies can enable us to customize our content according to your preferences. We may use cookies to: keep track of the number of return visits to our Site; accumulate and report aggregate, statistical information on website usage; deliver specific content to you based on your interests or viewing history; save your password for ease of access to our Site. You can disable cookies, although, if you do, our Site may not function properly for you. Your browser preferences can be modified to accept or reject all cookies, or request a notification when a cookie is set.

 

IP Addresses

We automatically track certain information based on your behavior on our Site. We may use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve you and our community. This information may include the URL that you just came from (whether this URL is on our Site or not), which URL you next go to (whether this URL is on our Site or not), your computer browser information, and your IP address. Your Internet Protocol ("IP") is a unique Internet "address"; which is assigned to you by your Internet Service Provider ("ISP"). For local area network ("LAN"), DSL, or cable modem users, an IP address may be permanently assigned to a particular computer. IP addresses are automatically logged by Web servers, collecting information about a user's traffic patterns. While the IP address does not identify an individual by name, it may, with the cooperation of the ISP, be used to locate and identify an individual using the Web. Your IP address can, however, reveal what geographic area you are connecting from, or which ISP you are using. Finally, other websites you visit have IP addresses, and we may collect the IP addresses of those websites and their pages.

 

Computer Profiles

Cleveland Golf may also collect and accumulate other anonymous data which will help us understand and analyze the Internet experience of our visitors. For instance, Cleveland Golf may accumulate visitor data relating to referring domain names, the type of browsers used, operating system software, screen resolutions, color capabilities, browser plug-ins, language settings, cookie preferences, search engine keywords and JavaScript enablement. Unless you provide us with personally identifiable information, we will not use such visitor data to identify you.

 

Adult Supervision

Persons under the age of 18 are not eligible to use our Site unsupervised and we ask that minors do not submit any personal information to us. Persons under the age of 18 may only use our Site in conjunction with and under the supervision of your parents or guardians. Cleveland Golf does not knowingly collect contact or personal information from persons under the age of 18. Our Site is not intended to solicit information of any kind from children under the age of 18.

 

Security

Your information may be stored and processed in the United States or any other country in which Cleveland Golf or its affiliates, subsidiaries or agents maintain facilities, and by using our Site, you consent to any such transfer of information outside of your country. [Cleveland Golf abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.]

We use procedural and technical safeguards to protect your personal information against loss or theft as well as unauthorized access and disclosure to protect your privacy, including encryption, and "firewalls." We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, perfect security does not exist on the Internet.

 

Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact us at the following address:

Cleveland Golf Company, Inc.
5601 Skylab Road.
Huntington Beach, CA 92647
USA

By telephone: (714) 889-1300
By fax: (714) 889-5891
By e-mail: webmaster@clevelandgolf.com